Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Information We Collect
zevrulinthaworks collects information that you provide directly to us when you create an account, use our services, or contact us. This includes your name, email address, phone number, and any other information you choose to provide.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and usage patterns. This helps us improve our services and provide a better user experience.
We only collect information that is necessary to provide our business strategy and financial services to you effectively.
- Personal identification information (name, email, phone number)
- Account credentials and preferences
- Communication records and support interactions
- Technical data and device information
- Usage analytics and website interaction data
How We Use Your Information
Your information helps us provide, maintain, and improve our financial services platform. We use your data to process transactions, send important updates, and offer personalized recommendations that align with your business goals.
We may also use your information to communicate with you about new features, educational content, or changes to our services. You can opt out of marketing communications at any time while still receiving essential service-related messages.
- Providing and improving our financial services
- Processing transactions and managing your account
- Sending important updates and security notifications
- Personalizing your experience and recommendations
- Analyzing usage patterns to enhance our platform
- Complying with legal and regulatory requirements
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in specific circumstances, such as when required by law or when necessary to provide our services with trusted partners who follow strict confidentiality agreements.
Our service providers, including payment processors and technology partners, may have access to your information solely to perform services on our behalf. These partners are contractually obligated to protect your data and use it only for the specified purposes.
Your trust is essential to us. We maintain strict controls over who can access your information and how it's used.
- Authorized service providers under strict confidentiality agreements
- Legal authorities when required by law or court order
- Professional advisors for legal and regulatory compliance
- Business partners for specific service delivery (with your consent)
- Emergency situations to protect user safety or prevent fraud
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and regular security audits.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously update our security practices and encourage you to help protect your account by using strong passwords and keeping your login information confidential.
- SSL encryption for all data transmission
- Secure server infrastructure with regular backups
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Employee training on data protection best practices
- Incident response procedures for security breaches
Your Rights and Choices
You have important rights regarding your personal information. You can access, update, or delete your account information at any time through your account settings. You also have the right to request a copy of the personal information we hold about you.
If you wish to limit how we use your information or have concerns about our privacy practices, please contact us. We're committed to addressing your concerns and ensuring you have control over your personal data.
You're in control of your personal information. We provide easy ways to manage your data and privacy preferences.
- Access and review your personal information
- Update or correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Request data portability or transfer
- File complaints with relevant authorities
Data Retention and Deletion
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we're required to retain it for legal or regulatory purposes.
Some information may be retained in our backup systems for a limited time after deletion. We regularly review our data retention practices to ensure we're not keeping information longer than necessary.
- Account data: Retained while your account is active
- Transaction records: Kept for 7 years for regulatory compliance
- Communication logs: Retained for 3 years for quality assurance
- Marketing data: Deleted upon opt-out request
- Technical logs: Automatically deleted after 12 months
- Backup data: Purged according to our backup retention schedule
International Data Transfers
As a Malaysia-based company serving clients globally, we may transfer your personal information to countries outside Malaysia for processing and storage. When we do this, we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.
We work with service providers who maintain data centers in various countries. These providers are required to implement security measures equivalent to those we maintain and to comply with relevant data protection regulations.
Your data protection rights remain the same regardless of where your information is processed or stored.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and your user experience.
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Preference cookies to remember your settings
- Security cookies to protect against fraud
- Performance cookies to optimize loading times
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account or by email before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we're protecting your information. The date of the last update is shown at the bottom of this policy.
We'll always give you advance notice of any material changes to our privacy practices that might affect your rights.
Contact Us About Privacy
Address: Lot No. S11, 2nd Floor, Ampang Point Shopping Centre, Jalan Mamanda 9, Ampang 68000 Malaysia, Selangor, Malaysia
Phone: +60198627264
Email: info@zevrulinthaworks.sbs
We're here to help with any questions or concerns about your privacy and personal information.
Last updated: January 15, 2025